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Help & FAQ

FOR ALL YOUR EYEWEAR QUESTIONS

Frequently Asked Questions

Tips & Guides
How to Order Glasses Online
    Ordering glasses online at Basames Glasses is easy. Watch our guides tutorial to see how it's done!
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How to Read Your Prescription
    Knowing how to read an eyeglass prescription is essential! While you likely know whether you're nearsighted, farsighted or have astigmatism, determining that from your prescription slip is another thing entirely. That's why we've put together a short guide to help you learn how to read a glasses prescription so you can get to ordering your new set of eyeglasses as quickly as possible.
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High Index Lenses
    Lens index is a number that describes how thick or thin your lenses are. The higher a lens' index is, the thinner it becomes. Higher prescriptions require higher index lenses, while lower prescriptions require lower index lenses.
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Measure Pupillary Distance (PD)
    You'll need to know your PD if you want to order new glasses online from Basames. Don't worry if your glasses prescription doesn't include your PD, we can show you how to measure it by yourself.
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How to Measure Frame Sizes

    Finding the right frame size is a super important part of buying eyewear online. But did you know it's also super simple? We created a helpful guide to make the process quick and easy. Here's what you need to know when looking for your eyeglasses and sunglasses frame measurements.


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Match Frames & Face Shape

    Need a hand finding the best glasses for your face shape? No worries — with our guide, you'll see there's a frame for everyone and we can help you find your perfect fit. So whatever face shape you have, you can be sure there's a pair out there made just for you!


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How to Choose Eyeglass Lenses

    Possibly the most important part of the eyewear buying process is choosing the right glasses lenses. The quality of your lenses, their attributes and their coatings all contribute to how happy you are with your eyeglasses. There are so many options available on the market today, so it can be difficult to decide which type of eyeglass lens is best for you and your unique lifestyle.


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