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Shopping Agreement

  • Customers are obligated to comply with the following terms and conditions when shopping on this website. Basames Glasses reserves the right of final interpretation for the following terms. Before shopping, please read the following terms carefully:

    1. The price of the ordered goods shall be subject to the price marked on Basames glasses when you place your order.

    2. Please clearly and accurately fill in your real name, delivery address and contact information. Basames Glasses will not be liable for any delay or delivery failure caused by the following conditions:

    A. The customer provides error information and undetailed addresses;

    B. Fees and related consequences arising from repeated distribution caused by delivery of goods without signature;

    C. Force majeure, such as natural disaster, traffic curfew, sudden war, etc.

    3. Security: When you order products through this website, we will ensure the security of transaction information, and professional customer service personnel and opticians authorized by Basames Glasses will handle your order.

    4. Privacy: Basames glasses will respect and protect your privacy. Under no circumstances will we sell or disclose your personal and order information to any third party (except national judicial authorities). All customer information we get from the website will only be used to process your relevant order.

    5. Disclaimer: If the Basames glasses sales system crashes or cannot be used normally due to force majeure or other reasons beyond the control of Basames glasses, the website will not be responsible for the failure of online transactions or the loss of relevant information and records. However, Basames glasses will help deal with the aftermath as reasonably as possible, and strive to make customers from financial losses.

    6. Customer Supervision: Basames glasses hopes to provide customers with the best service through unremitting efforts. This website accepts the supervision of customers in the whole process of providing services to customers and hopes that customers can give generous suggestions.

    7. Disputes Resolution: The maximum limit of unilateral compensation for Basames glasses shall not exceed the total price of the products ordered by the customer. If there is any dispute between the customer and Basames glasses, it can be settled according to the agreement or relevant laws established by both parties at that time.